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Get in Touch With WHEDU Support

Have questions about our school management system? Need technical support? Want to schedule a demo? Our dedicated team is ready to assist you with any inquiry.

Contact Information

Multiple ways to reach our dedicated support team

Phone Support

Speak directly with our support team for immediate assistance

+1 (555) 123-4567

24/7 Emergency Support Available

Email Support

Send detailed inquiries and receive comprehensive responses

support@whedu.com

Response within 4 business hours

24/7

Live Chat

Instant messaging with our technical support specialists

Average wait time: 2 minutes

Visit Our Office

Schedule an in-person meeting with our team

123 Education Street
Learning City, ED 12345

By appointment only

Send Us a Message

Fill out the form below and our team will get back to you within 24 hours

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Our Location

WHEDU Headquarters

123 Education Street, Learning City

Office Hours

Monday - Friday 8:00 AM - 6:00 PM EST
Saturday 9:00 AM - 1:00 PM EST
Sunday Closed
Emergency Support 24/7 Available

Connect With Us

Contact the Right Department

Get connected with the specialized team that can best address your needs

Sales & Demos

New Customers

Interested in WHEDU for your school? Schedule a personalized demo and get pricing information.

sales@whedu.com
+1 (555) 123-4567 ext. 1

Technical Support

Existing Customers

Need help with your WHEDU account? Our technical support team is available 24/7.

support@whedu.com
+1 (555) 123-4567 ext. 2

Billing & Accounts

Financial Inquiries

Questions about invoices, payments, or account upgrades? Our billing team can help.

billing@whedu.com
+1 (555) 123-4567 ext. 3

Frequently Asked Questions

Quick answers to common questions

How quickly will I receive a response to my inquiry?

Our response times vary by department:

  • Technical Support: Within 4 hours for critical issues, 24 hours for standard inquiries
  • Sales & Demos: Within 2 business hours
  • Billing: Within 24 business hours
  • General Inquiries: Within 48 business hours

For emergency support, call our 24/7 hotline at +1 (555) 123-4567 ext. 2.

Do you offer free trials or demos of WHEDU?

Yes! We offer two ways to experience WHEDU:

  • Personalized Demo: Schedule a 30-minute guided tour with our sales team
  • Free Trial: Get 14-day access to WHEDU with limited features
  • Pilot Program: For larger institutions, we offer 30-day pilot programs

Contact our sales team at sales@whedu.com or call +1 (555) 123-4567 ext. 1 to schedule.

What are your support hours for existing customers?

We provide comprehensive support coverage:

  • Standard Support: Monday-Friday, 8:00 AM - 6:00 PM EST
  • Extended Support: Saturday, 9:00 AM - 1:00 PM EST
  • Emergency Support: 24/7 for critical system issues
  • Holiday Coverage: Reduced support on major holidays

All support plans include access to our knowledge base and community forums.

How do I schedule training for my staff?

We offer several training options:

  • Onboarding Training: Included with all new implementations
  • Live Webinars: Weekly scheduled training sessions
  • On-Site Training: Available for Enterprise customers
  • Custom Training: Tailored to your institution's needs

To schedule training, contact your account manager or email training@whedu.com.

Do you offer support for international schools?

Yes! We support educational institutions worldwide:

  • Multilingual Support: English, Spanish, French, and Arabic
  • Time Zone Coverage: Support teams in EST, GMT, and SGT time zones
  • Local Compliance: Help with regional data protection requirements
  • Currency Support: Billing in multiple currencies

Our international support line is available at +1 (555) 123-4567 ext. 5.

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